Your safe stay on the

Gerlitzen Alpe


We take all necessary measures so that you can experience a carefree stay.


A relaxed mountain experience

We as a mountain railway, as well as our accommodation companies and restaurants do everything we can to make your stay as relaxed and safe as possible. With its numerous hiking trails in untouched nature, the Gerlitzen Alpe is a recreation area in safe surroundings.

The safety of our guests and employees is very important to us. Dealing responsibly with one another is absolutely essential in times like these. This includes compliance with officially ordered safety precautions as well as the independent action of each individual. Everyone is asked to make their contribution to compliance and implementation of the applicable regulations.

What we do for you

  • Signposts & information points on the code of conduct throughout the mountain.
  • Sale of FFP2 masks: If you don't have the right mouth and nose protection with you, you can purchase one at our cash desk at the cost of 2€.
  • Organization of waiting areas: In the waiting area, the minimum distance of one meter to other ski guests must be observed on all sides. So that this works better, guidance systems are set up in front of the turnstiles, which make it easier for you to comply with this.
  • Reduction of the maximum transport capacity in all CLOSED cable cars to 50%. In order to maintain the minimum distance, the available seats on the cable cars listed above may only be half occupied. The exception is of course the family group or people from a common household
  • Stricter hygiene measures: We have installed hand disinfection facilities in the indoor area of ​​our cable cars and the toilet facilities. The countless toilet facilities in the respective station buildings of the cable cars in the area are also checked, cleaned and disinfected several times a day. A list with the cleaning times hangs on all entrance doors of the toilet facilities.
  • Ventilation of the gondolas: A window in the doors of the Kanzelbahn is always open to ensure continuous ventilation. In addition, the Kanzelbahn also has ventilation inlets in the floor area.
  • Disinfection measures by means of cold fogging: We disinfect all cable car, sanitary and toilet facilities, first aid rooms and staff lounge rooms on a daily basis. In addition, cold fogging devices were purchased with which the cabins of the Kanzelbahn are disinfected several times a day. These devices meet the highest standards, which are used in operating theaters, for example.
  • Our employees with guest contact are instructed to wear a mouth and nose protection.
  • COVID tests: As a transport company with public transport, the legislation requires a responsible railway doctor. He carries out the necessary COVID tests for our employees, who work in isolated teams.


What you can do for a safe skiing experience

  • Wear FFP2 mouth and nose protection: From the age of 15, wearing an MNS of quality class FFP2 is mandatory. FFP2 masks must be worn in the Kanzelbahn line up area, in the Kanzelbahn itself, on the Gipfelbahn, at the cash registers, in the waiting areas and in the toilet facilities. Corresponding information boards are attached in these areas.
  • Keep your distance: The minimum distance of two meters must be kept in the following areas: When queuing at the cash registers, when queuing at the lift stations and in all publicly accessible buildings. This rule also applies if mouth and nose protection is worn. Gondolas and lifts are considered public transport. If it is not possible to maintain a distance of two meters when getting on and off after the turnstiles and in the gondolas and lifts, the minimum distance can be bypassed if a mouth and nose protection (protection class FFP2 mask or higher) is worn. People from the same household can board all lifts together without restriction.
  • Ventilate the cabins: If necessary, open the window sash while driving to ensure that the gondola lift is ventilated.
  • Pay attention to hand hygiene: Observe general hygiene rules and wash your hands regularly. Disinfection facilities are available in the indoor areas of the cable cars and toilet facilities.
  • Dispose of used protective masks: Do not throw away protective masks and handkerchiefs, dispose of them properly. Sufficient waste bins are available in the cable car stations.
  • Follow instructions: Follow the instructions and behavioral recommendations - especially with regard to hygiene regulations - from our employees.
  • Pay cashless: We ask you to pay cashless at the cash desk. Please also use our self-service ticket machines to purchase your tickets. 
  • Only healthy on the mountain: If you feel sick or have symptoms that could indicate a possible COVID-19 infection (fever, cough, sore throat, etc.), please stay at home. As holiday guests, please inform the reception of your accommodation provider immediately.
  • And most importantly: show personal responsibility and thereby protect your own health and the health of others.

For more information call:

Phone: +43 (0) 4248 - 2722


Last status: April 6th, 2021
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